Tag Archives: finserv

Banks Use Big Data Analytics and Apache Hadoop to Deliver Contextual Experiences

Categories: Financial Services

Complex Customer Journey Customer interactions have become increasingly complex to map and understand in omni-channel banking.  Ask any bank and they will tell you it is a colossal undertaking. On average, consumers leverage 3-4 channels to interact with their bank – from web chat, mobile apps, devices, call center, IVR, ATM and branch. When you…

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Banks Bolster Regulatory Compliance Initiatives with Apache Hadoop

Categories: Financial Services

The regulatory environment under which financial institutions must operate is undeniably complex.  Over the past five years, regulatory demands have only intensified placing banks under tremendous pressure and scrutiny.  Banks are required to provide more information with greater granularity, accuracy and timeliness than ever before.  Consequently forcing them to address a much bigger problem that…

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Managing Big Data for Audit Compliance and Business Intelligence

Categories: Financial Services

The following was originally published by the Wall Street Technology Association in the most recent issue of the WSTA Ticker e-zine. Records and reporting requirements have long been a challenge for the financial services industry and are the original definition of the sector’s big data problem.  The dual objectives of managing historical data to comply…

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